Thank you for participating in the HP Community Forum. You can also contact HP for specific help (other than return). I believe the standard return for items purchased from HP is 30 days - policies may vary widely by region - please verify this is the case for your location. Our community forum cannot handle any requests for returns, purchases, exchanges - please contact HP and speak with an agent. HP Print and Scan Doctor – Help Resolve Printer Issues Printer Homepage – “Things that are your printer”ĭrivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more

If / After the firmware is installed, Restart the computer and log in READ (if provided) all instructions before installing the firmware The network connection, should the printer be connected to the local network, can play a role - transfer speed and load, router type and firmware version, type of connection.Īssuming that your projects indeed require the use of the 64bit PaintShop software, that the Operating System is current and healthy, that the hardware and the file system are not overloaded, that the network is capable of handling whatever you are throwing at it, and that the printer is otherwise healthy and operational, consider: The printer software and the PaintShop software are part of the equation - much else depends on the computer hardware (available resources, cpu type / speed, memory, disk space, disk type, etc) and the Operating System (whether the Updates are current and the File System is healthy).

Corel paintshop pro 2018